Due to scheduled maintenance, Online and Mobile banking, After Hours Phone Center, TouchTel-24 and ATMs (limited access) will NOT be available Sunday, April 21 from 3am to 7am PST. 

As of 4-19-24


We will need to verify your identity and (if applicable) the identity of all the members in your household to respond to your request. Within 10 days of your submission of this form, we will notify you of what we will need to verify your identity and the members of your household (if applicable).
If you do not have a password-protected account with us we will not comply with a request to know specific pieces of personal information about your household or a request to delete household personal information unless all of the following conditions are satisfied: (1) all consumers of your household jointly request access to specific pieces of information for the household or the deletion of personal household information; (2) we are able to individually verify the identity of all of the members of your household; and (3) we verify that each household member making the request is currently a member of the household. We will provide you with more information about our verification requirements within 10 days of your submission of this form.
If you are an authorized agent for the above referenced consumer, we will request a copy of your government issued identification card, and the source of your authority to act on behalf of the consumer (e.g., Power of Attorney, letters of conservatorship, written instructions, etc.). We may also require authorized agents to provide proof that the consumer gave you (in your capacity as an authorized agent) signed permission to submit the request. Additional details will be provided to you regarding what we need to verify you and your request within 10-days of your submission of this form.

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