Contact Us

There are many ways you can contact us. Type in your questions below or chat with us online. We are happy to assist you.


Member Service:

Debit Card Services

Visa® Card Services:

Visa® Card Balance Inquiries:


TouchTel-24 Automated Telephone Account Access


CHAT (M-F 8am-5pm) Chat is for general inquiries only. For your protection, do not provide information like your member number or any forms of identification during the chat. 

Mailing Address

P.O. Box 53032 - Los Angeles, CA 90053-0032

Ask a Question


You should receive a response within 1 to 2 business days, depending on the amount of research required to answer your question.