Contact Us

LAFCU makes it easy for you to contact us when you need assistance. Have a question about your credit union membership? Need assistance with your debit or Visa® card? Would you like more information about loans or online banking? As your local credit union serving Los Angeles, we’re happy to help.

Phone

Member Service

  • (877) 695-2328

         (695-2328=MY LAFCU)

  • (213) 484-8640
  • (818) 242-8640

Debit Card Services

  • Card Activation or Change Card PIN (“PIN Now”): (866) 985-2273
  • Lost, Stolen or Fraudulent Card reporting: (888) 918-7820 

Visa® Card Services:

  • Card Activation: (800) 527-7728
  • Change Card PIN (“PIN Now”): (888) 886-0083
  • Lost, Stolen or Fraudulent Card reporting: (866) 820-2911 

Visa® Card Balance Inquiries:

  • English or Spanish: (866) 820-2911
  • TDD/Hearing Impaired: (800) 221-7728
  • Collect from outside the US: (410) 581-9994

Fax

  • Member Services: (818) 242-5812 
  • Consumer Loans: (818) 242-6323 
  • Real Estate Loans: (818) 552-1098 

TouchTel-24 Automated Telephone Account Access

  • Ask us for a free PIN 
  • (323) 245-0022 (local in 213)
  • (818) 956-0022 (800) 635-3886

Chat 

CHAT (M-F 8am-5pm) Chat is for general inquiries only. For your protection, do not provide information like your member number or any forms of identification during the chat. 


Mailing Address

P.O. Box 53032 - Los Angeles, CA 90053-0032