Safety & Fraud

Equifax Cybersecurity Incident

The Equifax credit bureau announced on 9-7-17 that they had a “cybersecurity incident” between May to July 2017. Learn more about the incident, including if your personal information was impacted, or to sign up for free identity theft protection & credit file monitoring from Equifax. You can also watch a video message from the CEO of Equifax.

If you prefer to get help from someone other than Equifax, LAFCU also offers Identity Theft Protection, for a modest monthly fee, from a trusted vendor.

4 things to help protect your online identity

  1. Set fraud alerts at all credit bureaus:
  2. Monitor credit activity
  3. Reset account passwords, PIN codes and other log-in credentials on all your financial accounts.
  4. Establish multiple-authentication methods for financial accounts and email, when possible.
Read the full article on CNN

Mobile Safety Tips

To make sure you’re protected when using your mobile device, especially when accessing your accounts and using mobile check deposit, follow these important tips:

  • Always log off when done accessing your online accounts and shopping sites
  • Avoid texting or emailing personal information
  • Back up your data often
  • Don’t click on links or attachments in unsolicited emails or text messages
  • Don’t hack your device
  • Install a mobile security app
  • Keep operating systems updated on all your devices (phone, tablet, laptop, desktop computer, etc.)
  • Lock your device with a personal identification number (pin) or password. 
  • Only install applications from trusted sources
  • Turn off WiFi, locations services, and Bluetooth when not in use

Fraud Alerts

NCUA FRAUD: A fraudulent email is being sent to credit union members claiming to be from the NCUA asking them to participate in an online or member survey. This is a phishing email that has NOT been approved by NCUA. If you receive this email, please do not respond. If you think you are being phished, please forward the email to us.

The Clampi Trojan virus: This attempts to use targeted information such as email addresses and contacts from social networking sites to lure users into getting their computer infected.

The Zeus bank Trojan virus: This also attempts to enter user systems though hostile links and other sources. Since this virus is capable of evading most up-to-date antivirus programs, the best defense is to avoid clicking suspicious or potentially hostile links via the internet or email.

The new URLZone bank Trojan virus: This was built to evade most Anti-Fraud programs that monitor suspicious transactions. It has targeted only European Union accounts at the time of this report.

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