TouchTel-24

TouchTel-24, our free, 24/7 telephone account access service, can be used with your phone's touchtone keypad (in English or Spanish). Its' dynamic menus save time becasue it only provides information about accounts you currently have.

Inquiries include:

  • Balance of accounts
  • Transaction history of checking, savings and loans
  • Cleared checks
  • Loan payoff status

Transactions include:

  • Change your TouchTel-24 PIN
  • Check withdrawal from savings or checking account
  • Loan and credit card payments
  • Stop payments on checks
  • Transfer funds between accounts

To request your free TouchTel-24 PIN, call or e-Mail us. Click to access a PDF version of a guide with menu options, and "Expert Mode" codes.

The TouchTel-24 access phone numbers are (323) 245-0022 (this is a local call in the 213 area code), (818) 956-0022, or (800) 635-3886 (outside local areas).

TouchTel-24 access is not available on Student loans. Federal regulations permit no more than six transfers and withdrawals from a share savings account per calendar month by pre-authorized or automatic transfer or telephonic instruction. Additional transfers must be made in person, by written authorization or ATM.