e-Branch Changes

To serve you better, we provide access security features in e-Branch, our free online account access service:

Access ID & PIN
Click for FAQs

For your safety, security, and privacy, you are required to create then use an "Access ID" instead of your LAFCU Account number to enter e-Branch, and create a new PIN. The first time you use your number and PIN to log into e-Branch you will be shown easy on-screen instructions to change them, as follows:

e-Branch Access ID:

  • Replaces your current Account number to enter e-Branch
  • 8 to 16 characters
  • Mixture of numbers and letters and must include at least one number
  • Can use "special" characters like: ! @ # $ ^ * - = { } ; : " , . / ?
  • Cannot match your LAFCU 6-digit Account number
  • You can either create your own ID, or click the option to have an ID created for you ("system generated" ID).

e-Branch PIN:

  • 8 to 16 characters
  • Mixture of numbers and letters with at least one UPPER case letter
  • Must include at least one of these "special" characters: ! @ # $ ^ * - = { } ; : " , . / ?
  • Cannot use consecutive repeating characters (like abc, or 123)
  • Cannot match your new Access ID or LAFCU Account number
  • Changing the PIN at least once every 12 months will now be a requirement

NEW Look & Features in e-Branch
Click for FAQs and Screen Shots

The e-Branch homepage was redesigned and enhanced so the online tools you need to handle money management tasks are more quickly and easily accessible from one page. Each account name, number, type and balance is visible at a glance and grouped in categories like "Deposit Accounts" and "Loans." Pay bills without clicking to another page. Quick links make it easy to reach other services not listed on the home page.

NEW "Check Card Rewards"
Click for FAQs and Screen Shots

With this new free service, you won´t need to clip coupons or use discount cards or special promotion codes. Everything you need to save real money on things you already buy will be visible in your Checking account inside e-Branch. It works as follows:

  • Use your LAFCU Check Card to make purchases
  • Log into e-Branch and view your Checking account transactions
  • Next to some purchases you´ll see special discount offers from either the participating retailer at which you recently made a purchase, or from a competitor. If you think you´ll use the offer, click to activate it while in e-Branch
  • During the same calendar month you activated the offer, if you used your LAFCU Check Card to buy the qualified item(s) mentioned in the offer, then, at the end of the month, your Checking account will be credited the amount specified in the offer
  • In the "All offers & options" section of the "Purchase Rewards" section in e-Branch, you can also click to view and activate available discount offers from participating retailers prior to shopping.

NEW "FinanceWorks"
Click for a demo,
Click to download a PDF with FAQs and Screen Shots

This new, free service helps you keep an eye on your spending in a graphic way. Your LAFCU Checking account transactions and categories are imported directly from the FinanceWorks Trends page. Each category is shown with totals and percentages, and you can click to drill down and view details

Online Demonstration

Click to view an online overview of the new e-Branch home page, new FREE "Purchase Rewards" program, New FREE FinanceWorks, and more! You must have Adobe Flash to review this demo.